My Shaw

Maximize the convenience of managing your residential services with the My Shaw app. This comprehensive application serves as a centralized hub for all your account-related needs, making life simpler when it comes to handling your residential products and services. You can effortlessly oversee your account from anywhere at any time using your smartphone.

Highlights:

Easy Login

• Jump into your account faster with your Shaw ID or, with Touch ID, just use your thumbprint

Billing Made Simple

• Manage billing and payments for all your services in one place, including auto-payments and eBills

• Pay your bill in app, and save payment details for future payments

• Convenient and fast way to handle your bill; signing up for eBill is easy, or viewing your bill in app

• Need a couple more days to make your payment? Now submit a payment extension request directly within the app

Live-agent support chat

• The fastest way to connect with the support you need and chat with a real representative right in the app

Monitor your data usage

• Keep an eye on your data and your limits with an easy-to-read visual snapshot of your data usage

TV Subscription Management

• Quickly access your channel list for your TV subscription and theme packs 

• Manage the devices that can use the Rogers Xfinity App for on-the-go access to your TV subscription

Access Voicemail for personal home phone

• Easily access voicemail messages left to your personal home phone through the app. You can listen, archive and manage your voicemail messages on the go.

Support Library

• How do you program your remote? Tips on improving your WiFi network? Access a curated list of the most popular product and troubleshooting guides from our support community

Features:

Easy Login: With your Shaw ID or Touch ID, you can access your account quickly.

Billing Made Simple: Manage billing and payments all in one place, including auto-payments and eBills.

Live-agent support chat: Chat with a real representative right in the app for fast support.

Monitor data usage: Keep track of your data usage with a visual snapshot.

TV Subscription Management: Access your channel list and manage devices for your TV subscription.

Access Voicemail: Easily listen, archive, and manage voicemail messages on the go.

FAQs:

Can I access support without logging in?

Yes, you can chat with a live agent even without logging into your account for quick assistance.

Is the app compatible with Shaw Business accounts?

Unfortunately, the app is currently only accessible for residential accounts and does not support Shaw Business accounts.

Can I manage multiple accounts on the app?

Yes, you can manage multiple Shaw accounts with the My Shaw app for added convenience.

Conclusion:

In conclusion, the My Shaw app offers convenient features like easy login, billing management, live-agent support chat, data usage monitoring, TV subscription management, and voicemail access. Download now to simplify your account management and enjoy seamless customer support.