MuniMobile is the official mobile ticketing app from the San Francisco Municipal Transportation Agency. The app allows you to purchase and use fares and passes instantly on your phone—anywhere, anytime. Just download the free app, create an account and you’re ready to go.You can choose to purchase a ticket for any of the city’s 14 Muni bus routes and one of the city’s four light rail lines. Or you can buy a single ride pass for the cable car.
No more hassle of keeping track of paper fares.
You don't need to carry cash or worry about exact change.
Multiple payment options available, including debit/credit card, PayPal, and Apple Pay.
Ability to store multiple tickets on your phone for future use.
Purchase a single fare or multiple fares for a group of riders.
Securely register your debit/credit card(s) in the app.
Activate your ticket before boarding.
In the subway, activate (“use”) your purchased mobile ticket before passing through metro station fare gates. Show your active ticket to the station agent, and pass through the fare gate closest to the station agent booth. If the station agent is not present, you may still pass through the gate as long as your ticket has been activated. Do not attempt to “tag” the gate.
On the surface, use your purchased mobile ticket before boarding the vehicle. You may board through any door. If you feel more comfortable boarding through the front door to show your ticket to the transit operator, please feel free to do so.
For Cable Car, use your purchased mobile ticket once you are on board the vehicle. Show your mobile ticket to the Cable Car conductor.
Watch your battery level! Just like with paper tickets, you're responsible for making sure you have a valid fare at all times.
Create an account before purchasing tickets, as this is the only way you can transfer your unused tickets if you get a new phone. (Note: Only unused tickets can be transferred. Use up any activated tickets before switching phones.)
Don't uninstall the MuniMobile app or erase your phone without transferring your unused tickets first. Your tickets are stored on your phone (which makes it possible to use them without a cellular network or a wireless Internet connection).
Do I need an Internet connection to purchase tickets?
- Yes, an Internet connection is required to purchase tickets, but you can use/activate tickets offline.
What if my phone battery dies?
- Make sure to plan ahead and keep your phone charged to ensure you have a valid fare at all times.
Can I transfer my tickets to a new phone?
- Yes, create an account before purchasing tickets to transfer any unused tickets to a new phone. Only unused tickets can be transferred.
The MuniMobile app is the ultimate ticketing solution for San Francisco's public transportation system. Offering convenience, ease of use, flexible payment options, and the ability to store multiple tickets, it caters to the needs of both individual commuters and group travelers. With the ability to purchase and use fares instantly on your phone, this app simplifies the ticketing process and eliminates the need for paper tickets or cash. Whether you're a regular rider or just visiting the city, the MuniMobile app is a must-have companion for a seamless commuting experience.
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