InPost Mobile

InPost Mobile is an online shopping app that integrates shopping and delivery. Here, you can freely choose the items you want and get the estimated delivery date and time based on the shipping address. If this is suitable for you when you're not home, you can also choose to have it placed in a locker. All items here don't require printed labels; you can open the locker with one click to complete the delivery – incredibly convenient! If you encounter unexpected circumstances and cannot open the locker to retrieve your items on time, no problem! The app supports extending the pickup time, and the operation is very simple: extend by 24 hours with one click, so you don't have to worry about your items being damaged!

Using 

Open the InPost Mobile and add or view your package details so the app can display the correct delivery or pickup information.

If you want to send a package, prepare for delivery in the app and then select an InPost locker or a supported store for drop-off.

Before you leave, check the available space in the locker based on the package size to see if the selected locker can receive your package.

For InPost Mobile packages, please check the estimated delivery date and time. If you are not home, please change the package's delivery address.

When retrieving your package from the locker, stand near the correct locker, open the package details in the app, and then use the remote unlock function to unlock the locker.

Features

Send without tags

Easily send packages using the app—no printed tags required, 24/7 service, from any Paczkomat® self-service parcel locker. Simply open the locker remotely with one click, scan the QR code, or enter the tracking code on the locker screen to complete the delivery!

Remotely open the locker.

One of the app's main features is remotely opening the locker—no screen touching required. Simply tap "Remotely Open Locker," and the locker will open automatically!

Extend package pickup time.

App users can easily extend the pickup time of their packages from the self-service parcel locker by 24 hours. The "Extend" button will appear in the app 12 hours before the deadline—click, pay, and you're done!

Quick and convenient package returns.

Still struggling with returns? With InPost Mobile, everything is easier! Every InPost Mobile user can conveniently return packages to our partner stores! No need to print labels, just fill in the return details and send your package through any parcel locker.

Easily change your package delivery address.

Are you not home but waiting for an InPost courier to deliver? Now you can easily change the delivery address of your packages within the app. Choose the option that's most convenient for you! Parcel locker, PaczkoPunkt, or forward to a neighbor. Simply tap "Change Address" next to the selected package and choose the new delivery method.

Pros and Cons

Pros: 

Easily manage packages and deliveries anytime, anywhere. 

Easily track package status in real time. 

Receive package updates and delivery confirmation notifications. 

Choose to forward packages to different InPost lockers for pickup.

Cons: 

The app occasionally experiences glitches and errors, affecting the user experience.

Limited in-app customer support options.

FAQs

What is InPost Mobile? 

InPost Mobile is a mobile application developed by InPost that allows users to conveniently manage package deliveries and access parcel lockers via their smartphones.

How do I create an account on InPost Mobile?

To create an account, download the InPost Mobile app from the App Store or Google Play, then follow the prompts to register using your email address and set a password.

Can I track my shipments using InPost Mobile?

Yes, you can track your shipments in real time using the InPost Mobile app by entering the tracking number.

What payment methods does the InPost Mobile app accept?

InPost Mobile accepts a variety of payment methods, including credit cards, debit cards, and other digital payment methods that may vary by region.

Is there a way to receive my package delivery notifications?

Yes, you can enable notifications in the app settings to receive alerts about delivery status and updates.

Can I change my delivery address using the app?

Yes, you can update your delivery address directly in the InPost Mobile app before your package is shipped.

Are there any additional charges for using InPost Mobile?

Normally, using the InPost Mobile app is free; however, depending on your chosen delivery method, standard shipping fees may apply.

Summary

InPost Mobile is the only online service platform that offers a seamless experience from order placement to delivery. If you're sending gifts to friends and family, you can also add their phone numbers to the app so they receive gift notifications.